Refund Policy

Last updated: April 6, 2026

This Refund Policy explains how refunds, cancellations, and related issues are handled for purchases made through themensstandardworks.com (the “Website”), which is operated by Angel Israel Alcantara under the brand The Men’s Standard (“The Men’s Standard,” “we,” “us,” or “our”).

Please read this Refund Policy carefully before making a purchase.

1. Scope of This Policy

This Refund Policy applies to purchases made directly through the Website.

At this stage, the Website primarily sells digital products, including ebooks and similar downloadable or access-based materials.

This Refund Policy applies only to purchases made directly through the Website. It does not apply to purchases made through third-party marketplaces, retailers, or platforms, which are governed by those third parties’ own policies.

2. Current Product Model

The Website currently focuses on blog content and digital products.

Because digital products are delivered electronically and may be accessible shortly after purchase, refund handling for digital items is different from the return of physical goods.

If the Website later adds physical products, courses, memberships, subscriptions, or other offerings, this Refund Policy may be updated and additional product-specific terms may apply.

3. 30-Day Refund Window

For eligible digital products purchased directly through the Website, we currently offer a 30-day refund window from the date of purchase.

You may request a refund within 30 calendar days of the purchase date, subject to the conditions described in this Refund Policy.

After the 30-day period has passed, the purchase is generally considered final unless required otherwise by applicable law.

4. Eligible Products

Unless otherwise stated on the relevant product page, this 30-day refund window applies to digital products sold directly through the Website, including:

• ebooks
• downloadable written materials
• similar one-time digital products clearly offered through the Website

If a future product has different refund terms, those terms will be stated on the product page, checkout page, or in product-specific terms.

5. Basic Eligibility Requirements

To be eligible for a refund under this policy:

• the purchase must have been made directly through the Website
• the request must be made within 30 calendar days of purchase
• sufficient information must be provided for us to identify the order
• the request must be made in good faith and not as part of abuse, fraud, or repeated misuse of the refund system

Information that may help us identify the order includes:

• your full name
• the email address used for purchase
• your order number
• the product purchased
• the approximate purchase date

6. How to Request a Refund

To request a refund, contact us at:

themensstandardworks@gmail.com

If the Website later includes account-based refund request tools, support forms, or chat-based refund flows, those may also be used where available.

To help us process the request faster, include:

• your name
• the email address used at checkout
• your order number
• the product name
• the reason for the request

7. Review of Refund Requests

Refund requests may be reviewed before approval.

We may:

• approve the request
• deny the request
• request additional information
• manually review the order and related account or access activity

Submitting a refund request does not automatically guarantee approval.

We reserve the right to review refund requests for fraud, abuse, order verification issues, unauthorized sharing, or other misuse.

8. How Approved Refunds Are Issued

If a refund is approved, it will generally be issued back to the original payment method used at checkout.

Refund timing depends on the payment provider, payment network, bank, or card issuer.

We use Stripe as a payment processor at this stage, and refund processing may also depend in part on Stripe’s systems and timing.

We are not responsible for delays caused by banks, card issuers, payment networks, or third-party processors after the refund has been initiated.

9. Effect of a Refund on Digital Access

If a refund is issued for a digital product:

• your license to use that product is revoked
• you must stop using the product
• you may not continue downloading, storing, sharing, distributing, or using the refunded material
• we may revoke or disable access to the refunded product where access controls exist

By requesting and accepting a refund, you agree to stop using the refunded digital product.

10. Situations That May Result in Denial

We reserve the right to deny a refund request in situations including, without limitation, the following:

• the request is made after the 30-day refund window
• the product was not purchased through the Website
• the order cannot be verified
• the request appears fraudulent, abusive, or made in bad faith
• there is evidence of repeated refund abuse
• there is evidence of account misuse, download abuse, or unauthorized sharing
• the customer has engaged in payment fraud, chargeback abuse, or other misuse
• the request is inconsistent with this Refund Policy or any product-specific terms

11. Abuse Prevention

This Refund Policy is intended to be fair to legitimate customers while also protecting the business from abuse.

Refund abuse may include, for example:

• repeated purchasing and refunding
• requesting refunds after extensive use while continuing to use the material
• sharing or distributing digital products before or after a refund request
• using false claims to obtain a refund
• filing improper payment disputes instead of contacting support first
• creating multiple accounts to evade restrictions or enforcement

If we reasonably believe a customer is abusing the refund process, we may:

• deny the refund request
• revoke product access
• suspend or restrict account access
• refuse future service
• dispute improper chargebacks
• take other appropriate action consistent with our Terms & Conditions and applicable law

12. Duplicate Purchases

If you accidentally purchase the same product more than once, contact us as soon as possible at:

themensstandardworks@gmail.com

Where we can verify a true duplicate purchase and do not detect abuse or unusual activity, we may issue a refund for the duplicate order.

13. Technical Problems

If you experience a technical problem with a digital product, we encourage you to contact us before requesting a refund.

Examples may include:

• broken download links
• missing files
• access issues
• delivery issues
• file corruption
• order mismatch problems

In many cases, technical issues can be resolved without needing a refund.

14. Promotions, Discounts, and Sales

If a refund is approved for a discounted or promotional purchase, the refund amount will generally be limited to the amount actually paid.

We do not generally provide retroactive price adjustments, sale matching, or partial reimbursements because a product later goes on sale, unless we choose to do so at our discretion.

15. Chargebacks and Payment Disputes

If you believe there is a billing issue, you should contact us first at:

themensstandardworks@gmail.com

so we can attempt to resolve the issue directly.

If a chargeback or payment dispute is initiated:

• access to the related product may be suspended or revoked
• related accounts may be restricted
• we may provide order records, payment records, and support history to the payment processor as part of the dispute process

Improper, abusive, or bad-faith chargebacks may result in refusal of future service.

16. Future Products and Policy Changes

At this stage, the Website primarily sells digital products.

If the Website later adds physical products, courses, memberships, subscriptions, coaching-related products, journals, clothing, merchandise, or other offerings, this Refund Policy may be updated to include new refund terms, return terms, shipping terms, or subscription rules.

Any product-specific refund terms posted at the time of sale will control for that product.

17. Consumer Rights

Nothing in this Refund Policy is intended to limit or override any rights you may have under applicable consumer protection law.

If applicable law gives you rights that are broader than this policy, those rights will continue to apply.

18. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect changes in the Website, product offerings, business operations, payment systems, or legal requirements.

When we do, we will update the “Last updated” date at the top of this page.

Your continued use of the Website after changes are posted means you accept the updated Refund Policy to the extent permitted by law.

19. Contact

If you have questions about this Refund Policy or want to request a refund, contact:

Angel Israel Alcantara
The Men’s Standard
Email: themensstandardworks@gmail.com